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More than half of people who leave their jobs do so because of their relationship with their boss. Smart companies make certain their managers know how to balance being professional with being human. These are the bosses who celebrate an employee's success, empathize with those going through hard times, and challenge people, even when it hurts.
Strong managers who make tough decisions to cut jobs provide the only true job security in today's world. Weak managers are the problem. Weak managers destroy jobs.
Leaders are people who do the right thing; managers are people who do things right.
Do The Right Thing
After costs, only the top 3% of managers produce a return that indicates they have sufficient skill to just cover their costs, which means that going forward, and despite extraordinary past returns, even the top performers are expected to be only as good as a low-cost passive index fund. The other 97% can be expected to do worse.
Most people think of leaders as being these outgoing, very visible, and charismatic people, which I find to be a very narrow perception. The key challenge for managers today is to get beyond the surface of your colleagues. You might just find that you have introverts embedded within your organization who are natural-born leaders.
In managers, I look for people who can get things done through other people. The most important thing for a good manager is that the people on his team feel like he or she has integrity.
I know that every time I list something that I am, I am potentially alienating a whole group of people. Publicists and managers will encourage you not to say what political party you belong to, what you eat, what you don't eat, who you sleep with and all that stuff.
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
The biggest cowards are managers who don't let people know where they stand.
Managers will tell people what to do, whereas leaders will inspire them to do it, and there are a few things that go into the ability to inspire.
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While social media skills were once a 'nice-to-have,' accreditation in the space is becoming a requirement for many of these job titles. Hiring managers and job seekers are realizing that printing stacks of resumes is turning passe, and social media is rising as the new way of generating real-time networking opportunities.
We expect our media to lead and open doors for our young talents. As we need creative engineers, doctors and managers, we also need creative journalists and media workers.
Mohammed bin Rashid Al Maktoum
One of the biggest challenges we face today is finding managers who can sense and respond to rapid shifts, people who can process new information very quickly and make decisions in real time. It's a problem for the computer industry as a whole - and not just for Dell - that the industry's growth has outpaced its ability to create managers.
Mathematicians are like managers - they want improvement without change.
I always thought that it's important to have other things, not just work, and I often even suggested my managers take some time off and come back fresh and ready to fight again.
Managers are trained to make incremental, programmatic improvements. They aren't trained to lead large-scale change.
John P. Kotter
What I find very interesting about the mutual funds managers is that here are people who are the new masters of the universe. They're managing billions, yet they're subject to this quiet daily tyranny of numbers.
I was correct in every call I made, regardless of what managers, players or replay may have said. To me, that's the reason I'm in the Hall of Fame. If I didn't umpire with conviction, I wouldn't have made it for long.
We also have to make sure our children know the history of women. Tell them the rotten truth: It wasn't always possible for women to become doctors or managers or insurance people. Let them be armed with a true picture of the way we want it to be.
Mutual fund managers want your money in their funds. They get paid based on assets under management.
Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.
A sportswriter's life means never sitting with your wife or family at the games. Still working after everyone has gone to the party... Digging beneath a coach's lies, not to forget those of athletic directors and general managers and owners of pro teams. Keeping a confidence. Risking it.
If you don't like the idea that most of the money spent on lottery tickets supports government programs, you should know that most of the earnings from mutual funds support investment advisors' and mutual fund managers' retirement.
In the workplace, many people become helicopter managers, hovering over their employees in a well-intentioned but ill-fated attempt to provide support. These are givers gone awry - people so desperate to help others that they develop a white knight complex and end up causing harm instead.
I'm constantly amazed that owners and managers of all businesses don't train their people to call the person who pays by credit card by name. It definitely makes the customer feel good and will be a factor in bringing them back to your place of business.
You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.
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